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WHAT WE DO

Brand Strategy & Consumer Communications

In a fragmented media landscape, consumer attention cannot be demanded; it must be earned. For established and ambitious brands, sustaining relevance requires more than short-term visibility - it demands a compelling narrative deployed precisely across the channels where audiences actively engage.

We help consumer and corporate brands translate ambitious objectives into impactful earned media, experiential activations, and creator strategies. Led entirely by senior practitioners, our consumer practice bridges the gap between commercial strategy and consumer culture. We focus on building long-term brand equity and driving measurable business outcomes, entirely avoiding transactional trends that risk brand reputation.

Blue Totem

Brand Strategy & Narrative Architecture

We partner with marketing and leadership teams to build enduring brand positions and clear messaging frameworks that withstand scrutiny. Our capabilities include defining brand purpose, corporate tone of voice, and multi-channel communication strategies that remain resilient across product launches, market entries, and long-term business evolutions.

Purpose only works when it's shown, not stated - see how #YahooEarthDay made sustainability everyone's business, reaching 6.7 million people. The starting point is always the audience: here are our tips for consumer-centred messaging.

Experiential Marketing & Launch Campaigns

For critical brand moments, product launches, and growth milestones, we design and deliver high-impact experiential programs. Every activation is built with public relations and strategic media support from inception, transforming physical brand experiences into sustained media coverage and organic audience conversation. 

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We tap into trending themes and the spirit of the moment to ensure relevance - for example, nostalgia, timed well, can carry a launch. See how we helped Yahoo Mail turn forever memories into a campaign.  

Blue Totem Communications
Blue Totem

Influencer Relations & Cultural Partnerships

We align consumer brands with creators, cultural partners, and digital voices to build authentic audience trust. Our approach relies on rigorous vetting, auditing, and brand alignment, ensuring influencer campaigns act as natural, high-credibility extensions of your narrative rather than superficial, transactional sponsored posts.

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See also: Creator Marketing & Influencer Relations.

Integrated Marketing Communications

Campaigns work harder when every channel tells the same story. We plan and orchestrate communications across earned media, owned platforms, social, and paid support, so one narrative carries from press coverage to your own channels.
From digital brand journalism and multimedia series to executive thought leadership, we produce the content that keeps the story consistent wherever audiences meet it. 

Earned and owned channels do different jobs - we've unpacked how PR and marketing differ, and how they've evolved together, with results from our own campaigns.

Public Relations

FAQs

Do you only work with large multinational corporations, or do you also support smaller, high-growth brands?

We partner with both established market leaders and ambitious, growth-oriented brands looking to elevate their presence. Whether you are a regional corporate entity launching a new portfolio or a high-end consumer brand scaling your market footprint, our team brings the same strategic rigour and execution quality to your communications. We scale our approach to match your commercial ambitions while firmly protecting your brand equity.

How do you ensure that consumer communication campaigns drive measurable business outcomes rather than just short-term hype?

We don't chase transactional trends that risk your long-term reputation. Every campaign we design begins with your core business and marketing objectives. By bridging the gap between strategic brand narrative and consumer culture, we build integrated programs where earned media, experiential activations, and creator partnerships work collectively to lift digital visibility, grow loyal audiences, and drive commercial value.

What is your approach to integrating public relations with live consumer activations and launches?

We believe physical experiences achieve their highest return when amplified digitally and editorially. For product launches, market entries, or major brand milestones, we build an integrated PR and media strategy into the activation from day one. This ensures your event isn’t just a moment in time, but a launchpad for sustained media coverage, organic conversation, and continuous audience engagement.

Do you offer corporate affairs counsel for organisations navigating strict regulatory frameworks?

Yes. We work closely with companies operating in highly scrutinised industries, ensuring that corporate messaging is both defensible and clear. Our team helps translate intricate regulatory milestones, corporate governance strategies, and compliance frameworks into transparent, impactful communication narratives that satisfy stakeholders and protect public trust.

Whether you are an established market leader or an ambitious brand navigating growth, we bring senior oversight to your communications. 

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