top of page
PR Insights & Updates
Perspectives from the Blue Totem team on public relations, media and communications across Singapore and Malaysia. Explore our latest insights, case studies and conversations with the practitioners shaping the industry.
Search


Steps To Rebuild Trust After A Social Media Crisis
A social media crisis can unfold quickly and leave long-lasting damage on a brand. Whether triggered by a poorly worded post, a customer complaint gone viral, or mishandled responses, the real threat lies in the amplified reactions that spread across platforms. In the space of a few hours, audience trust can crack, loyalty can shake, and your brand’s reputation might take a hit that’s hard to repair. But while it can feel overwhelming, a crisis doesn’t have to define your lon


Fixing Weak Media Outreach Performance Metrics
Media outreach is all about building real connections. Whether it's journalists, editors or content creators, reaching the right people with the right message matters. But when your media outreach efforts aren’t hitting the mark, it shows up in ways that are hard to ignore – low engagement, minimal coverage or missed messaging altogether. These outcomes can slowly chip away at your broader communications goals and leave you feeling like you’re spinning your wheels. Strong met


What To Do When Influencers Break Contract Terms
Working with influencers can be a great way to connect with the right audiences and build stronger brand awareness. When done well, these...


How To Address Recurring Negative Customer Feedback
No business is perfect, but what really matters is how you respond when something goes wrong. Unhappy customers make themselves heard,...


Overcoming Slow PR Campaign Response Times
Public relations campaigns are meant to be fast-moving and responsive. Whether handling media enquiries, coordinating with spokespeople...


How to pick a PR agency
Choosing the right PR agency is a big decision that can shape the way your business is perceived. Public relations is not just about...


Maximising ROI From Micro-Influencer Partnerships
You’ve probably seen a friend post about a product you’ve never heard of and instantly felt curious enough to look it up. That friend...


Steps To Take When Journalists Stop Responding To Your Pitches
It can feel frustrating when journalists stop replying to your press pitches. You craft a strong story, press send, and then silence. If...


Why Your Brand's Online Reviews Are Suddenly Declining
Online reviews used to be an easy way to see how a brand was doing in the eyes of its customers. They help people decide whether or not...


What To Do When PR Campaigns Miss Their Target Audience
Public relations campaigns play a key role in shaping how a brand is seen and felt by its audience. For any campaign to truly succeed,...


Top Signs Your Influencer Marketing Strategy Needs A Reset
Influencer marketing can be a great way to cut through the noise and connect with your audience in a genuine way. Whether it's a...


Reviving Stalled B2B Lead Generation Campaigns
Running a B2B lead generation campaign feels exciting at first. The strategy’s mapped out, the tools are in place, the content goes live. And then silence. No new leads, no traffic spikes, no responses. When that initial buzz dies down and nothing seems to be working, the frustration can quickly build. But instead of throwing the whole plan out, it’s better to take a step back and figure out what’s gone wrong and how to fix it. Campaign stalls are more common than most teams


Red Flags When Working With Social Media Influencers
Influencer marketing in Singapore has become one of the go-to methods for brands looking to grow their presence and build trust with...


Making Your PR Campaigns Stand Out In A Saturated Market
With countless press releases, media campaigns, social posts, and brand announcements being published every day, standing out has become...


Why Your PR Campaigns Are Failing And How To Fix Them
Every PR campaign has its unique set of challenges. Sometimes, no matter how much time and effort you pour into it, things just don't seem to work out. It's not uncommon to feel puzzled when campaigns don’t deliver the results you were hoping for. From unclear messages to misjudging your audience's interests, there are several reasons campaigns might falter. It’s pretty frustrating, right? The good news is, with the right strategies and understanding, these hurdles can be ove


Mastering PR Campaigns in the Digital Era: Strategies for Success
There are different ways to capture attention for your brand and get people talking. In today’s digitally-first world, digital public relations (PR) campaigns are crucial in reaching your target audiences, especially in Southeast Asia countries such as Singapore and Malaysia, where people are on their mobile phones and other devices regularly. That said, the fast-paced and saturated digital landscape means that audiences are flooded with various kinds of information and messa


How Public Relations Can Be Crucial in Navigating Singapore’s Competitive Business Landscape
Photo by Jisun Han on Unsplash In Singapore's thriving and fiercely competitive business ecosystem, standing out amidst the crowd is a necessity. Regardless if you’re a B2B or B2C business, your success depends not only on the quality of your products or services but also on how well you communicate your brand message to your target audience. So how does PR help a brand drive its business goals? Whether you’re trying to launch a new product, announce an initiative, or solidi


Creating Engaging B2C Content for PR: Strategies for Success
Amid shrinking attention spans and a fast-paced digital landscape, crafting engaging content is important to any successful B2C public relations (PR) strategy. In this day and age, where people have adopted a screen for every routine and rely on several digital platforms, it becomes essential to create content that stands out amidst the noise and takes audiences across the consumer journey. While any brand can come out with a set of visuals and text, truly engaging and valuab


Unlocking Success: How PR Empowers Start-ups to Thrive
The start-up scene is vibrant in Southeast Asia, particularly in countries such as Singapore and Malaysia. This is thanks to factors such as their respective strategic locations, a continuously growing middle class, advanced infrastructure, and ease of doing business, among others. For start-up founders and entrepreneurs in Singapore and Malaysia, the journey to success is filled with challenges and fierce competition. To establish a solid foothold, gain a competitive edge, a


5 Things to Prepare Before Launching a PR Campaign in 2023
In the ever-evolving landscape of public relations, staying ahead of the game is crucial for achieving success. As we dive into 2023,...
bottom of page
